Privacy Policy — Get RM Growth

This Privacy Policy explains what information Get RM Growth ("we", "us") collects, how we use it, and the choices you have, covering both businesses that use our platform ("you", "customers") and the callers your AI receptionist talks to ("callers").

1. Information we collect

From businesses using the Service:

Account information: name, email, password (hashed), company details you provide during setup.
Billing information: handled directly by Stripe — we do not store your card details.
Configuration data: business hours, services, service area, and AI receptionist settings you enter.

From callers, collected through the AI receptionist:

Call audio recordings and transcripts.
Caller-provided information such as name, phone number, email, address, and the service requested.
Call metadata: timestamps, duration, and outcome (e.g. lead captured, appointment booked, transferred).

2. How we use information

To operate the AI receptionist — answering calls, capturing leads, and booking appointments on your behalf.
To display your calls, leads, and appointments in your dashboard.
To process payments and manage subscriptions.
To improve the reliability and accuracy of the Service.
To comply with legal obligations and enforce our Terms of Service.

3. Third parties we share data with

We use the following service providers to operate Get RM Growth. Each processes data on our behalf under their own security and privacy commitments:

Supabase — database hosting and authentication.
Stripe — payment processing and subscription billing.
Vapi — voice AI infrastructure that powers phone calls, including call recording and transcription.
Anthropic — the AI language model that powers the receptionist's conversation.
Vercel — application hosting.

We do not sell your data or callers' data to third parties.

4. Data retention

We retain account and call data for as long as your account is active, plus a reasonable period afterward for legal, billing, and dispute-resolution purposes. You can request deletion of your account and associated data by contacting us.

5. Security

We use industry-standard measures to protect your data, including encryption in transit, row-level access controls that keep each company's data isolated from every other company on the platform, and restricted internal access to production systems.

6. Your choices

You can access, update, or delete your business's data from your dashboard settings, or by contacting us.
Callers can request information about data collected during a call by contacting the business they called.
You can unsubscribe from non-essential emails at any time.

7. Children's privacy

The Service is intended for business use and is not directed at children under 16.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email or through the Service.

9. Contact

Questions about this policy or your data? Contact us at support@getrmgrowth.com. See also our Terms of Service.

This document is a general template and has not been reviewed by an attorney. Consult legal counsel — especially regarding call-recording consent laws in the states you operate in — before relying on it for a live business.